OUTSTANDING SUMMER PROGRAMS FOR TEENS

Come Work With Us

So, you want to work for Westcoast Connection / 360°Student Travel? That’s great! We hope you find the information below helpful in understanding our company and the programs that we offer. We also hope you can use this to evaluate if this is the right summer job for you. We are committed to providing each and every trip member with the summer of a lifetime. The key to achieving this is recruiting the best staff; people who are devoted, energetic, enthusiastic, responsible, sensitive to others, and who love working with teens.

Apply Now

Click here to apply for all summer positions.

Background

Our applicants come to us with diverse backgrounds and interests. We hire educators, college and university students, former camp counselors, Spanish language teachers, residence life coordinators, community volunteers, world travelers, and people with many other diverse backgrounds.

The satisfaction of a summer position with Westcoast Connection / 360°Student Travel is unparalleled. You will have a significant amount of responsibility as delivering a safe and unforgettable summer are the two primary goals of our company. We’ll be the first to admit it’s not an easy job, but if you’re in it for the right reasons, you’ll have one incredible experience. Just think, you get to white-water raft, summer ski and snowboard, sand board, surf, hike, water-ski, zip line, waterfall rappel, volunteer with incredible organizations including the Boys & Girls Clubs and Habitat for Humanity, navigate the metro system in Europe, interact with small communities in Peru and Thailand, improve your Spanish, sightsee in beautiful cities, visit world famous landmarks and so much more! Our leaders contribute so much to creating a positive experience and forming an extremely dynamic group – something that truly makes all of our programs unique.

Staff Goals

No matter which position you’re applying for, it’s important to note our two main priorities for all of our staff:

1. Safety. It is our (and your) number one priority. We’re not just talking about the physical safety of each and every trip member, but the emotional and social well being of every single participant too.

2. To deliver one unforgettable experience. We expect our staff to operate as team players, approach every day with enthusiasm, respect others and strive to make the experience for every single trip member unforgettable.

Positions Available

Successful candidates are matched with a position based on their experience and personal qualifications.

1. Trip Directors
2. Trip Leaders
2a. Lifeguards
3. Campsite Managers
4. Communication Center Trip Monitors
5. Year Round Positions

All staff is required to hold valid certificates in First Aid and CPR through August 2014. Certification is the responsibility of the applicant. Westcoast Connection / 360° Student Travel provides a non-smoking environment.

 1. Trip Director

Trip Directors have the highest level of responsibility while their program is in progress. TDs, as we call them, are responsible for overseeing every aspect of the trip including, but not limited to, the health and safety of all trip members, the enjoyment of each and every trip member and the execution of the itinerary as planned and outlined by WCC/360°. TDs are responsible for managing a staff team with whom they coach, supervise, and provide on-going feedback to. TDs serve as a representative of WCC/360° on the road and act as our liaison to suppliers, outfitters and vendors. TDs are also responsible for regular communication with parents, company supervisors and the summer communication center. Attendance at our annual Trip Director and Precamp training weekends are mandatory.

Qualifications:

  • Experience working with Westcoast Connection / 360° Student Travel or similar group management/team-based experience
  • Exceptional leadership skills
  • Experience coaching, mentoring and building a strong, cohesive staff team
  • Ability to create a very positive social environment for teenagers
  • Ability to manage a budget and account for funds
  • 23 years of age or older
  • Summer camp experience (an asset)
  • Travel experience  (an asset)

2. Trip Leader

Trip Leaders serve as the backbone of our programs. Their primary responsibility includes monitoring the safety (physical and social), well-being and enjoyment of all trip members. Working with the Trip Director, the Trip Leader’s goal is to provide a positive group experience. Attendance at our annual Precamp training weekend is mandatory.

All Trip Leaders have specialty roles that are assigned by the Trip Director prior to departure (food director, confirmer, photographer, programmer, sports coordinator, etc.). The Lifeguard role is assigned by WCC/360° and is outlined below. Additional compensation is offered to staff fulfilling these two positions on certain programs.

Qualifications:

  • Exceptional leadership skills
  • Experience working with teenagers
  • Summer camp experience (an asset)
  • Travel experience (an asset)
2a. Lifeguard

As explained above, each staff has several specialty roles that are assigned over the summer. The lifeguard is responsible for lifeguarding during all water activities and ensuring the safety of all participants while in or around water. Additional compensation is offered to staff who are lifeguards.

Qualifications:

  • Have valid lifeguard certification through August of this year
3. Campsite Manager (CSM)

Our Campsite Managers are professionals who oversee the logistics at our campgrounds on our North American Active Teen Tour programs with camping. In tandem with the Trip Director, CSMs work with staff and trip members to facilitate campsite setup and take down. They are responsible for all camping equipment including tents, barbeques, stoves and lanterns. CSMs are also responsible for purchasing all food items fresh prior to the group’s arrival, keeping in mind dietary and special requests. Alongside the staff, CSMs oversee the preparation, presentation and cleanup of all meals. Attendance at our annual Campsite Manager Training (one to two days prior to the start of Precamp) is mandatory.

Qualifications:

  • Ability to work well independently as well as with staff and trip members
  • Strong organizational, logistical and planning skills
  • Ability to manage a budget and account for funds
  • Willingness/ability to drive a small truck
  • 21 years of age or older
  • A valid driver’s license
  • Appreciation for the open road
  • Able to manage your own daily schedule
  • Cooking experience (an asset)

4. Communication Center Trip Monitor

A limited number of positions are available in our New York and Montreal offices in the late spring and summer months for Trip Monitors. While not out on the road with our participants rafting, surfing, etc., our Trip Monitors are in many ways on the frontline of our operation as the person speaking on the phone daily with parents in addition to Trip Directors and interacting with company management to help us achieve our goals of providing safe and exceptional summer experiences. They are a critical communication link and help in behind the scenes logistical support and problem solving such as troubleshooting a cancelled flight. This is a challenging and rewarding position that provides excellent experience for those interested in hospitality industry careers.  From time to time, positions are available each summer that offer the best of both worlds, work in the communication center for the first half of the summer and serving as a Trip Leader on a later departing trip.

Qualifications:

  • Personable, with excellent phone communication skills
  • A good listener who is  sensitive and empathetic
  • Comfortable working in various software databases (we train)
  • Ability to work some weekends

5. Year Round Positions

The above are all summer seasonal positions. From time to time, we have entry level openings in our offices for year round positions. These are usually one of two types: a) Client services- helping inquiring travelers and parents learn more about our diverse travel opportunities to help them make informed decisions, and helping them in the many areas of post enrollment pre-departure trip preparation; or b) Working in our trip-planning department which requires detailed interaction with our many suppliers, to research, negotiate and organize our various itineraries. Interested parties may send cover letters and resumes to info@westcoastconnection.com

Program Types

We offer a number of different programs and depending on your experience and qualifications, you could be placed within one of the divisions below.

Westcoast Connection

Active Teen Tours

Six to seven staff members accompany approximately 40-50 teenagers on an active touring program ranging from 14 to 40 days. Of this team, one is the Trip Director, one is the Food Director and the others are Trip Leaders. Daily duties include trip member supervision, itinerary management, coordination of various sports/programs, meal preparation and clean up (on North American programs with camping) and a multitude of other “camp counselor” type responsibilities that promote a positive group experience.

360o Student Travel

Community Service Programs

Two to three staff members accompany smaller groups of 10-22 teenagers on itineraries ranging from 10 to 28 days offering group members the opportunity to make a difference in communities both domestically and internationally. Of this team, one is the Trip Director and the remainder are Trip Leaders. To be considered for this program, applicants must have previous experience either as a volunteer or in a volunteer setting. Daily duties include trip member supervision, meal preparation and clean up (on North American programs), itinerary management, coordination of various sports/programs, facilitating debriefing and discussion and a multitude of other “camp counselor” type responsibilities that promote a positive group experience.

On North American programs, driving is the responsibility of the Trip Directors and Trip Leaders. These staff must have a valid driver’s license and may have to obtain additional licensing. We will reimburse you for these additional permit expenses.

Language Programs

Three to five staff members accompany approximately 20-40 teenagers on itineraries ranging from 14 to 28 days offering trip members the opportunity to learn and improve their Spanish. Of this team, one is the Trip Director, and the others are Trip Leaders. Daily duties include group member supervision, itinerary management, coordination of various sports/programs and a multitude of other “camp counselor” type responsibilities that promote a positive group experience. Staff on these programs must be fluent in Spanish.

Pre-College Enrichment

Six to nine staff members accompany 40-70 students on itineraries that are 21 or 28 days. Staff teams are dedicated to providing an enriching academic and cultural summer where teenagers gain exposure to the college lifestyle. Of this team, one is the Program Director and the others are Program Leaders. Daily duties include group member supervision, motivating participants in language courses and during elective classes, logistical coordination, supervision, sports and recreational programming and a multitude of other “camp counselor” type responsibilities that promote a positive group experience.  Staff on this program must be enthusiastic about learning and ensure trip members have an enriching experience.

Global Adventure Programs

Two to three staff members accompany smaller groups of 10-21 teenagers on more immersive or physically challenging itineraries ranging from 10 to 28 days. Of this team, one is the Trip Director and the remainder are Trip Leaders. Professional outfitters will provide instruction for activities such as glacier hiking or rock climbing etc. Previous experience in the activities is not a prerequisite for employment, but is an asset (i.e. previous backpacking experience through Europe for backpack programs). The staff on these programs should be in very good physical condition. Daily duties include trip member supervision, itinerary management, coordination of various sports/programs and a multitude of other “camp counselor” type responsibilities that promote a positive group experience.

Training Weekends

All staff must be available for our mandatory training sessions leading up to the trip departures. This is an opportunity for us to further acquaint you with our philosophy, policies, procedures, equipment, meal preparation etc. It is also an opportunity for you to meet and work as a team with your colleagues before the start of your journey together! The agenda acts to prepare each of our staff for what it takes to successfully run a program. We will provide all meals, accommodations and recreation throughout all training sessions. There is an allowance paid for travel to and from training depending on where you are traveling from. Final placement is contingent upon successful completion. Please note the dates below along with the position you’re interested in to ensure mandatory presence:

New Trip Director
Trip Director
Trip Leader
Food Director
Campsite Manager

New TD Training Day
April – Date TBD
City Specific

Trip Director Weekend
April 24th to April 26th
Montreal, Quebec

Campsite Manager Training
May 27th @ 5 PM
Montreal, Quebec

Precamp
May 29th to May 31st
Montreal, Quebec

Application Process

We would love to hear from you if you meet the qualifications and are ready to undertake such an important responsibility. We do our best to accommodate your needs in as much as they match ours. Once your application is reviewed you may be contacted to arrange for a personal interview with one of our Directors. Please make sure that all of the reference information that you supply us is correct and up-to-date, as we often check references prior to granting interviews.

Those who join us will experience not only the thrills of learning through travel, but the triumphs of creating a tight knit group. The bonds formed will last well beyond summer’s end! You will be rewarded by the joys of seeing tears at the end of the trip sparked by the camaraderie that was fostered by the most caring and capable staff in the industry.

Please e-mail us at staff@westcoastconnection.com if you need additional information to apply.

Apply Now

Click here to apply for all summer positions.

 

© 2014 Westcoast Connection Travel Camp Inc.